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What to Do If Your iPhone's Touchscreen Stops Responding

Just Repair

Published October/08/2024

The flawless user experience and simple touchscreen interface of the iPhone are well-known. Like every technical tool, however, it is not flawless; one of its flaws is the notorious unresponsive touchscreen. These issues can be quite annoying whether your screen freezes totally, stops responding, or becomes unpredictable. Fortunately, there are several ways you might troubleshoot and maybe fix the problem.

We will walk you through the reasons behind an unresponsive iPhone touchscreen and offer complete guidance on what you might do to resolve it on this blog.

Common Causes of an Unresponsive iPhone Touchscreen

It's important to know some typical causes why your iPhone's touchscreen can stop responding before going into fixes. Finding the fundamental reason will help you choose the best line of action.

Software Glitches

Although the software of the iPhone is quite advanced, like all software it might contain sporadic flaws. Buggy apps, antiquated iOS versions, or transient problems with a fresh update can all lead to these hiccups.

Hardware Issues

Sometimes the issue might come from hardware parts. An unresponsive touchscreen can result from internal problems, water damage, or a shattered screen.

Screen Protector Interference

If you have recently installed a new screen protector or cover, it may be interfering with touchscreen response. Touch problems can result from very thick screen protectors or from cases pressing on the screen.

Dirt and Debris

The touch sensitivity of your iPhone might be hampered by accumulated dust, debris, or even oils from your fingers. Dirt particles under the screen or around the edges can cause improper operation of the screen.

Third-Party Accessories

Sometimes non-apple chargers or accessories disturb the phone's functioning, particularly during charging, which causes screen problems.

Step-by-Step Solutions to Fix an Unresponsive iPhone Touchscreen

Knowing some likely causes now can help you to go through several troubleshooting techniques to fix the problem.

Restart Your iPhone

Restarts of your iPhone are the easiest and usually most successful fix. Restarts help the system to be fresh and clear transient faults causing the touchscreen to be unresponsive.

How to Restart

Press and hold the side button and one of the volume buttons till the power-off slider shows for iPhone X or later. To silence the phone, drag the slider. Wait thirty seconds then press and hold the side button once again to turn it back on.

Press and hold the top or side button until the power-off slider shows for iPhone SE (2nd gen) or earlier. Drag the slider to off. Press and hold the top or side button once more after thirty seconds till the Apple logo shows.

Most minor touchscreen problems connected to software can be fixed with this basic solution.

Force Restart Your iPhone

Try a force restart if the touchscreen of your iPhone is totally unresponsive and you cannot turn off the device using standard methods. Although this approach fixes deeper problems, it does not wipe any data from your phone.

How to Force Restart

For iPhone 8 and later: Press and fast release the volume up button then press and fast release the volume down button for iPhone 8 and later. Press and hold the side button at last till the Apple logo shows.

For iPhone 7 and 7 Plus: Press and hold simultaneously the side button and the volume down button for iPhone 7 and 7 Plus. Release both buttons at the Apple logo appearance.

For iPhone 6s, SE (1st gen), and earlier: Press and hold the top (or side) button simultaneously until the Apple logo shows for iPhone 6s, SE (1st gen), and older models.

Check for Software Updates

Sometimes touchscreen problems arise from outdated software since newer iOS versions typically feature performance enhancements and bug fixes. See whether your device qualifies for a firmware update.

How to Check for Updates

  • Open Settings
  • See General
  • Press Software Update

Download and install any available update if one exists. Update and then see whether your touchscreen problems have been fixed.

Remove Any Screen Protector or Case

These accessories might be the cause if the touchscreen of your iPhone started to malfunction soon after you fitted a new screen protector or cover. Try removing these and see whether the touchscreen responds once more.

If the screen protector be improperly applied, air bubbles or dust particles caught under can be the source of the problem. Think about thinner screen protectors or carefully reapplying it.

Clean the Screen

If debris, filth, or oils build up on the surface of your iPhone's screen, this can compromise the touchscreen's responsiveness. To maintain your screen:

Power off your iPhone.

Wipe the screen gently with a gentle, somewhat damp, lint-free cloth.

Steer clear of all liquid cleansers since they could ruin the phone.

Disconnect External Accessories

Sometimes, the touchscreen of your iPhone may be hampered by outside attachments as chargers, headphones, or adapters. Disconnect any accessories especially non-Apple ones then check to see whether the touchscreen begins to function correctly.

Free Up Storage Space

Lack of capacity on your iPhone can cause the device to slow down and cause touchscreen leggy or irresponsibility. See the storage capacity of your phone:

How to Check Storage

  • Open Settings.
  • See General.
  • Access Apple Storage on iPhone.

To make some space available if your iPhone is running low, uninstall extraneous apps, pictures, or movies.

Factory Reset Your iPhone

If all else prove insufficient and your touchscreen still not respond, you might have to do a factory reset. Be advised that this will remove all data from your iPhone, so make sure to back up your device before starting. 

How to Factory Reset

  • Open Setting.
  • Please visit General.
  • Tap Reset.
  • Choose Erase Everything and Settings.

After resetting, set up your iPhone as fresh or restore it from your backup to determine if the touchscreen is functioning again. 

Check for Water Damage

The common cause of touchscreen malfunction is water damage. Although your iPhone is water-resistant, lengthy liquid contact can damage it. Check the Liquid Contact Indicator (LCI) found within the SIM card slot if your iPhone lately came into touch with water.

How to Check LCI

  • Pull the SIM tray using a paper clip or a SIM card extractor tool.
  • Inside will be a tiny indication. If it is turned red, your iPhone has experienced liquid damage.
  • If water damage exists on your phone, you would be best advised to bring it to a designated repair facility.

Restore Your iPhone via iTunes/Finder

Restoring your iPhone on a computer might also help with touchscreen problems connected to software. This approach restores the operating system by removing any corrupted files or software defects possibly aggravating the issue.

How to Restore

  • Connect your iPhone to Finder (Mac) or iTunes (Windows) on a computer.
  • Choose your device from the iTunes/Finder display.
  • Click Restore iPhone then use the on-screen directions.
  • Your iPhone's data will be erased by this process; so, be sure to backup your data before starting.

Get Professional Help

If none of the preceding fixes address the problem, your iPhone's hardware may be the source of it and calls for expert advice. See an Apple Store or approved Apple service provider to have your phone evaluated and fixed.

Always find out whether your device is still under warranty before visiting for repairs. Apple provides hardware issue one-year limited warranty coverage; if you have AppleCare+, your coverage may be more extensive.

Preventing Future Touchscreen Issues

Once the touchscreen of your iPhone is back in operating order, you should act preventatively to prevent running across the same issue going forward. These pointers should assist to keep the touchscreen on your iPhone responsive:

Use Apple-Authorized Accessories

Use always Apple-certified chargers, screen protectors, and cases. Third-party accessories may not always match Apple’s standards, leading to performance concerns. 

Avoid Extreme Temperatures

The touchscreen sensitivity of your iPhone may change with high or low temperatures. Aim to keep your iPhone within the advised running temperature range—0°C to 35°C or 32°F to 95°F.

Regularly Clean Your Screen

Maintaining the touch sensitivity of your iPhone depends on keeping its screen free from oils, dust, and grime. Wipe the screen often using a lint-free, soft cloth.

Update iOS Regularly

Make sure the software on your iPhone constantly is current. Frequent iOS upgrades usually feature bug fixes and enhancements meant to improve the touchscreen's responsiveness and performance of your iPhone.

Conclusion

Though most problems on your iPhone may be resolved with a few easy troubleshooting actions, a non-responsive touchscreen can be rather annoying. This instruction should enable you to get your iPhone back to running order whether the problem is hardware, software, or outside influence. Should all else fail, do not hesitate to consult a specialist since the problem could call for specialized knowledge.

Recall that using certified accessories and consistent maintenance go a long way in avoiding touchscreen problems down ahead. Maintaining good condition on your iPhone will guarantee that you will keep enjoying its flawless performance for many years to come.


 

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